OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
57 ratings and 35 comments received in the last 90 days.
14 April 2024
Extremely pleasant and competent team at the Torbay Workshop.
12 April 2024
We have bought several ministers from Ocean Torbay because they always look after us so well. They are efficient, friendly and always go the extra mile to look after us. We can even pop in if we need to reset the Bluetooth to our phones. Fab staff
08 April 2024
I had to wait 5hours in reception for service to be done as they forgot about me so not very happy has had taken time off work
03 April 2024
Only problem is they don't have enough courtesy cars which in a country area is essential.
26 March 2024
The scheduled work was carried out exactly as said, the staff were polite and helpful and my car was returned on time and the car was washed and vacuumed without being asked.
25 March 2024
Seemed to be though
25 March 2024
My car was in for an oil service, MOT and investigation as the boot keeps opening, dropped off at 8.30 and was needed back by 3.30. No call at lunch as promised I had to chase, car wasn't ready in time and not cleaned etc.
23 March 2024
My vehicle requires parking sensor check, & is rebooked to go to BMW,& it was clearly explained could take a few days, it's disappointing that a courtesy car is only available if I pay £24 per day, as I live in Dartmouth. Please review this.
19 March 2024
Well I was completely satisfied with the work carried out
16 April 2024
Once in touch with Totnes everything went well.